Contact Us
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Get in Touch
Have a question about our products or need assistance with your order? Our customer service team is here to help you.
Customer Service
Phone
+34 91 435 88 00
Monday - Friday: 9:00 - 18:00 CET
customerservice@meshy.com
We'll respond within 24 hours
Live Chat
Available 24/7 on our website
Instant support for your questions
Visit Our Stores
Meshy Flagship Madrid
Calle de Serrano, 26, 28001 Madrid, Spain
+34 91 435 88 00
madrid@meshy.com
Monday - Saturday: 10:00 - 20:00 Sunday: 11:00 - 19:00
Meshy Barcelona
Passeig de Gràcia, 35, 08007 Barcelona, Spain
+34 93 215 77 00
barcelona@meshy.com
Monday - Saturday: 10:00 - 20:00 Sunday: 11:00 - 19:00
Meshy London
160 New Bond Street, London W1S 2UE, UK
+44 20 7493 4000
london@meshy.com
Monday - Saturday: 10:00 - 19:00 Sunday: 12:00 - 18:00
Frequently Asked Questions
What are your shipping options?
We offer free standard shipping on orders over €500 within Europe. Express shipping is available for €25. International shipping rates vary by destination.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can track your package directly on our website or through the carrier's website.
What is your return policy?
We offer a 30-day return policy for all full-price items. Items must be in original condition with tags attached. Sale items are final sale.
Do you offer personal styling services?
Yes, we offer complimentary personal styling appointments at our flagship stores. Contact your nearest store to book an appointment.
How do I care for my Meshy leather goods?
Store your leather goods in the provided dust bag when not in use. Clean with a soft, dry cloth and avoid contact with water and direct sunlight.